RYCX GAMES

PLAYER SUPPORT // SERVICE CHANNEL 01

Player Support

Need help with a purchase, saved progress, crashes, or a run that did not behave as expected? Start with the checks below or contact the studio directly. WRECKAGE does not require a separate game account.

GameWRECKAGE PlatformsiOS · Android ResponseBy email
01

Quick help

Game crashing or freezing

Update WRECKAGE to the latest version, restart your device, and try again on a current iOS or Android version.

Purchase not showing up

Restart the game and check your App Store or Google Play purchase history. Do not repeat the purchase until support confirms the original transaction.

Progress disappeared

Progress is usually stored locally on the device. Confirm you are using the same installation before resetting anything.

02

Purchases

Payments are processed by Apple or Google. Refund requests are handled through Apple or Google Play.

03

Progress

Run history, unlocks, and local saves remain tied to the device unless a future version adds cloud sync. Reinstalling the app or clearing storage may remove local progress.

04

Contact support

Include your device model, OS version, WRECKAGE version, and a short description of the issue. Never send passwords or full payment-card details.

  • Device model and iOS/Android version
  • WRECKAGE version
  • Approximate date and time
  • Screenshot or exact error message
  • Steps that caused the issue
hello@rycx.games